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How to Change Your IB Partner to The Trading Hour Academy

If you are an existing Exness client and wish to change your IB partner to The Trading Hour Academy, please follow the steps below:

1. Use Live Chat

  1. Visit the Exness website or open the Exness app.
  2. Look for the Live Chat option (usually in the bottom-right corner of the screen).
  3. Connect with a support agent and provide the following details:
    • Your account number(s).
    • A clear request to disassociate from your current IB.
    • The new IB’s referral link or IB ID: https://one.exnesstrack.org/a/vm3i9ej567 or vm3i9ej567.
  4. Follow the agent’s instructions to complete the process.

2. Send an Email

  1. Compose an email to support@exness.com with the subject line: "Request to Change IB Partner for Account [Your Account Number]".
  2. In the email, include:
    • Your full name and registered email address.
    • Your account number(s).
    • A clear statement requesting to disassociate from your current IB.
    • The new IB’s referral link or IB ID: https://one.exnesstrack.org/a/vm3i9ej567 or vm3i9ej567.
  3. Send the email and wait for a response from Exness support.

Sample Email

Subject: Request to Change IB Partner for Account [Your Account Number]

Dear Exness Support,

I am writing to request a change of my IB partner for my Exness account(s). Please find the details below:

  • Full Name: [Your Full Name]
  • Registered Email Address: [Your Email Address]
  • Account Number(s): [Your Account Number(s)]
  • New IB’s Referral Link or IB ID: https://one.exnesstrack.org/a/vm3i9ej567 or vm3i9ej567

I kindly request to disassociate from my current IB and associate my account(s) with The Trading Hour Academy.

Thank you for your assistance.

Best regards,

[Your Full Name]

3. Submit a Request via the Client Portal

  1. Log in to your Exness Client Portal.
  2. Navigate to the "Help" or "Support" section.
  3. Submit a request with the following details:
    • Your account number(s).
    • A clear request to disassociate from your current IB.
    • The new IB’s referral link or IB ID: https://one.exnesstrack.org/a/vm3i9ej567 or vm3i9ej567.
  4. Wait for Exness to process your request and respond.

Key Points to Remember

  • Be clear and concise in your communication.
  • Ensure you have the new IB’s details ready before contacting support.
  • If Exness requires additional steps (e.g., creating a new account), follow their instructions carefully.
  • Keep a record of your communication for future reference.

Need Assistance?

If you encounter any issues or need further assistance, please contact us at tradinghour.fx@gmail.com or call/WhatsApp us at +233592548849.